Terms & conditions
United Kingdom means England, Wales, Scotland, Northern Ireland and the Channel Islands.
'Users' means the collective users of our website.
'We/us' means Pegasus Hobbies and Games.
'Website' means the website located at www.pegasushobbiesandgames.
'You/yourselves' means a user of this Website.
'Conditions' is used to mean these terms and conditions and any other special conditions.
'Personal Information' means the details a user provides us with when you order on our site.
'Product/Item' means an item offered for sale on our website.
A contract is established between you and us once an order has been placed on the website, this is confirmed once the place order button has been pressed and the transaction commences. A confirmation e-mail will then be sent upon the product leaving the store location. Upon receiving the product the sales contract ends (providing you are not returning the product in which case see our Returns Policy).
At any stage your order can be cancelled by us, for any of the following reasons:
- Order is out of stock at manufacturer (see our Delivery Conditions).
- Your payment has not been authorised.
- Your payment means are not accepted by us.
- Product has been priced wrong and needs to be amended
- Delivery address is not within the UK (see above)
To order goods over the telephone or on our website, you must be at least 18 years of age and accept delivery within the UK. All telephone orders will be acknowledged verbally at the time of order, and all orders placed on our website will be acknowledged electronically by e-mail. Please note that verbal and/or electronic acknowledgements do not constitute order confirmation or order acceptance. Your order will be accepted and the creation of a legally binding contract between you and us will take place once the goods have been dispatched or collected. (Alternatively, we may decline all or part of your order for any reason, in which case we will inform you in-person or by telephone or e-mail).
You may cancel your order prior to dispatch from the store and notification must be sent as soon as possible to firstname.lastname@example.org. Or alternatively ring the store on: 01600 716 191.
We charge standard rate VAT for most items with books at zero VAT (in most cases). All prices shown include VAT.
Where possible our product description will match that of the product supplied. Products may vary from those shown.
If any specific product lines are changed in any way (ie- change of price, packaging or updated range) prior to despatch we will let you know and payment will be amended if the new product is cheaper (you will be refunded the difference) or kept the same if the replacement is more expensive.
We may change our terms and conditions at any time, the terms and conditions set at the time of sale are still applicable throughout the sale contract.
We accept card payment from the following providers:
- VISA electron
- Diners Club international
- We also accept PayPal
All information provided on the products on this website is intended as a guide only. Dimensions and weights are only approximate, as are colours. If you are ordering goods that are out of stock we will dispatch them when they are received from our supplier.
On occasion goods are subject to availability and delay in delivery of goods is sometimes outside our control. As such, delivery cannot be guaranteed and any dates we specify for the delivery of the goods are approximate only. We shall not be liable for any losses, costs, damages, charges, or expenses caused by any delay for delivery of the goods.
Pegasus Hobbies and Games
9 - 13 St Thomas Square
VAT no. 180 6992 75